At Poptys, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website or services, you agree to the terms of this policy.
1. Information We Collect
We collect personal information when you visit our website, place an order, sign up for our newsletter, or engage with our services. The types of information we may collect include:
- Personal Identification Information: Name, email address, mailing address, phone number, and payment information.
- Transaction Information: Details about the products you purchase, payment methods, shipping address, and order history.
- Website Usage Information: Data about how you interact with our website, including your IP address, browser type, and browsing behavior (e.g., pages visited, time spent on the site).
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your shopping experience, analyze website usage, and tailor our content and advertisements to you.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: We use your personal information to process and fulfill your orders, including sending order confirmations, shipping notifications, and customer support.
- To Improve Our Services: Your feedback and usage data help us enhance our website and improve our product offerings.
- To Personalize Your Experience: We may use your browsing behavior to recommend products or provide personalized content.
- To Send Marketing Communications: With your consent, we may send promotional emails about new products, special offers, and updates. You can opt out of marketing communications at any time.
- To Comply with Legal Obligations: We may use your information as required by law, such as for tax purposes, fraud prevention, or responding to legal requests.
3. How We Protect Your Information
We are committed to securing your personal information. We use appropriate physical, technical, and administrative measures to protect your data from unauthorized access, loss, misuse, or disclosure.
- Secure Transactions: All sensitive payment information (such as credit card details) is processed through secure, encrypted methods. We do not store credit card information on our servers.
- Access Control: Only authorized personnel have access to personal information necessary for fulfilling orders and providing customer support.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party partners to help us operate our business or deliver services. These third parties include:
- Payment Processors: To securely process your payment transactions.
- Shipping Carriers: To deliver your purchased products.
- Email Marketing Providers: If you opt-in to receive marketing communications, we may share your email address with trusted email marketing services.
- Service Providers: For services such as website hosting, analytics, and customer support.
All third parties that handle your data are required to comply with strict data protection regulations.
5. Cookies and Tracking Technologies
Poptys uses cookies and similar tracking technologies to improve your experience and gather data about how our website is used. Cookies are small text files stored on your device that enable us to recognize you on return visits, remember your preferences, and analyze website performance.
You can control cookie settings through your browser preferences. However, disabling cookies may impact your ability to fully use the site.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You may correct any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
- Opt-out of Marketing: If you no longer wish to receive promotional emails, you can unsubscribe by following the instructions in the email or contacting us directly.
- Withdrawal of Consent: If we process your data based on consent, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the contact details provided at the end of this policy.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. If you request deletion of your data, we will retain only the minimum amount required to comply with legal obligations.
8. Children’s Privacy
Poptys does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any significant changes by posting the updated policy on our website. Please review this page periodically for updates.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:
Poptys Support Team
Email: info@poptys.com